Refund and Returns Policy
At Jewelleryable, we stand by the quality of our product. Your satisfaction is important to us.
If any goods are faulty we will meet our statutory obligations to provide a remedy, however, Jewelleryable is not required to provide a refund if you change your mind about a particular purchase, so please choose carefully.
If you’ve made a purchase from our website and need to return the product, we will exchange the item for a Jewelleryable store Credit if returned within 7 days of delivery. The goods must be in an unworn and new condition. Please use one of the following return methods:
Return to our Registered address – 4/21 David Avenue, Glenelg North, Adelaide, South Australia. 5045
Ensure the product is in original condition and original packaging.
Return the product within 7 days of Delivery.
Bubble wrap and pack you item in a padded secure bag
Send your items with all forms and Invoice via an Australia Post traceable method to:
4/21 David Avenue, Glenelg North, Adelaide, South Australia. 5045
Upon receiving the product, we will take the required action which includes thorough testing of the goods to ensure that the item has not be altered or tampered with in any way.
Please also note Jewelleryable Will reimburse any reasonable shipping charges for return of goods that are deemed faulty or incorrect
Cannot accept returns for any reason other than if it is faulty, after 7* days from the dispatch date.
Jewelleryable Is not obligated to refund an item due to a change of mind.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
FOR ANY FURTHER QUERIES PLEASE CONTACT: Email [email protected]